Words cannot express how amazing our experience with Mattress USA. Brandon and Dan's genuine concern for us to find the best mattress for our back issues and work within our budget was...humbling. They treated us like friends, in fact every staff member we interacted with was friendly. They are knowledgeable, never pushy, no forced upgrade or extra items. Financing was easy. Truly, you will NOT find a better place for the BEST mattress for YOUR needs. And the comedy is a side benefit. Be good to yourself, give them a visit today!
Tina W.
7/31/2021
Thanks for sharing your experience!
Since COVID, I make a point to work with small businesses and have met hard working family-run organizations. I can't say enough nice things about Mattress USA Gallery. Meeting "Barney Fife" and team was a pleasure! The selection is unbelievable! Met some of the delivery team as well and their professionalism showed that they haven't skipped any details. Make sure you stop by. Their team really knows their craft and will get what you need within your budget!
Darrell Pope
4/25/2022
Thanks for sharing your experience!
I can’t say enough kind words about the staff of Mattress USA of Dothan AL, the best customer service in the world. We are returning customers because of the great product and service we have received here. If you’re looking for a new mattress do not overlook them. You become family when you shop with them too, which is a great feeling. Thank you guys for everything, the Moore family is forever grateful
Krista Moore
1/8/2022
Thanks for sharing your experience!
EXCELLENT experience! I've never been to a place with better customer service! GET YOUR MATTRESS HERE!!!!!!
Kristen Kite
4/21/2022
Thanks for sharing your experience!
We have had the most wonderful experience with Mattress USA! I spent a great deal of time trying and researching my mattress choices. I worked with Andrew and he patiently answered every question my husband and I had. He gave me the information I needed to make a great decision. And I mean EVERY question I had…he was invested in helping us find the best mattress for us. We ended up with an Aireloom mattress and we couldn’t be happier about it! I would recommend it to anyone! Best quality and best sleep I have had in a long while. Thank you Mattress USA for having employees that are knowledgeable and especially that care about the end result….a great night sleep.
Sandi Hodge
4/27/2022
Thanks for sharing your experience!
Best customer service ever! I recommend Mattress USA to anyone needing any of their products. They have their customers best interest at heart! Big supporters of military and first responders. They will treat you right!
Cynthia Elmore
5/31/2022
Thanks for sharing your experience!
Dan and Christine were wonderful to do business with. They helped us with concern for our needs and honored us as Veterans. We purchased a mattress and made a friend. Thank you!
Debbie Self
2/9/2020
We appreciate your business!
I was shopping for a mattress. Didn't want to go to store after store. I had a Simmons beauty rest since 1993. Brandon met me at the door and was very polite. He never pushed a mattress on me. After looking at 4 seely mattress I decided on one. He explained he had to order it on Mondays. Earliest delivery was June 15. No issues. Everything had just opened back up from the virus. He made the whole process an easy purchase. He called and we scheduled delivery for June 5. (10 days early.) The guys came took away old mattress brought new one in with no issues. All under 15 minutes. They were on time too. They both were clean and very polite. Great experience. Recommend this store. Thank you.
Kimberly W.
6/5/2020
Thanks for sharing your experience!
Sherri and Mona Lisa were so helpful. Sherri really took the time to show us all of our options and answer all of our questions. Mona Lisa made our check out very smooth and gave us the most for our money. The customer service at this store is amazing.
Kathleen Sapola
6/17/2020
Thanks for sharing your experience!
Dan and his crew is super friendly and helpful. Been a customer for years now. They know their business and no pressure. They can and will answer any question you may have. Once you become a customer, you'll never even think about another mattress store.
Tammy Yerian
7/13/2020
Thanks for sharing your experience!
We purchased our mattress from here and had a wonderful experience. The staff is very informative about their products, no pressure to buy approach, friendly and was helpful in our need to purchase and load up to bring home. I highly recommend them and will be going back for all our mattress needs.
Lisa Davis
8/16/2020
Thanks for sharing your experience!
Mattress USA is my one stop mattress store. I have bought from many others before finding Dan and his staff. If you want a quality bed that won't let you down, this is the place. Also, I'm still using a contoured pillow I purchased from him 3 years ago, quality is more important than price when it comes to my health. Big box store mattresses are designed to be replaced periodically, costing the poor consumer much much more in the long run. If you need quality shop here. If you want to buy a mattress every year or two, shop Sam's and the other places where nobody is in charge or knows the product. tip: When buying a mattress tell them your sleeping issues/concerns...they know stuff, they know the products. :-)
Mike McArdle
8/17/2020
Thanks for sharing your experience!
This was our second mattress purchase from Mattress USA and we couldn't be happier. Dan really took the time with us to make sure we were purchasing a mattress that best fit our needs. Thanks Mattress USA! We will be back.
Brooke Spivey de Jong
8/18/2020
Thank you for taking time to share your experience with others.
I had the BEST experience here at Mattress USA. The employees and owner when out of their way to make sure they educated me on the different types of mattress they sold. I was encouraged to try each mattress out and which truly helped me make the right decision! They are honest and caring people! I recommend them 110%!
Laurie Tinsley
2/28/2019
Thanks for sharing your experience!
Always great customer service
Victoria Beavers
3/14/2019
Thanks for sharing your experience!
Helpful and super AMAZING
Angie Granger
4/5/2019
Thanks for sharing your experience!
The best prices and absolute best Customer Service I've ever had. They don't rush you or pressure you into buying something you don't need. Thank you Mattress US A
Dorlisa Henderson
5/25/2019
Thanks for sharing your experience!
Very friendly staff who helped us pick the right mattress for the right price.
Kurt Welte
5/27/2019
Thanks for sharing your experience!
Great choices and love the staff!
Lori Kelley
6/3/2019
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Those people are sweet as plum and pudding. Thank you assisting us with a mattress for our Town of Newton Emergency Rescue Squad!
Newton LibraryMuseum
6/4/2019
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This staff went above and beyond with helping me select high quality beds. The prices could not be beat and the customer service is the best I have had in a long time while shopping for furniture.
Steve Perry
9/18/2018
Thanks for sharing your experience!
when the hurricane hit, our ceiling gave way. on our brand new bed. BUT mattress usa gave us a waterproof cover that saved our bed!! thank yall so much for all that yall did for us! Such a sweet company!!
Erika Marlow Ennis
10/18/2018
Thanks for sharing your experience!
Wonderful and kind people reaching out to help after hurricane Michael. I asked for some help getting a family member a mattress to replace what the storm damaged and was received with care and compassion. All though they could not deliver the mattress they did provide one. I would recommend these fine folks to everyone. Thank you Mattress USA of Dothan Al. Sincerely Linda
Linda DeLand
11/28/2018
Thanks for sharing your experience!
It doesn't get any better than this! Great service, no pressure, great product with a knowledgeable sales staff. Delivery was on time and the staff couldn't have been nicer. Dan, Rhonda and family have established a wonderful family owned business and it's a pleasure to shop local! I love my new mattress!
Leila McBrearty
1/15/2019
Thanks for sharing your experience!
We had a great experience and highly recommend Mattress USA. Tim and Wanda Willis
Wanda Willis
1/18/2019
Thanks for sharing your experience!
Husband & I did not know what type of mattress we wanted and the sales consultant and owner Mr. Dan were amazing and took time with us and did not rush us even when they were closing. They answered all of our questions and they were absolutely the best price around. You can tell they are there for their customers and families. Would recommend them to anyone and everyone who is looking for new mattresses!
Tabitha Myers
3/22/2018
Thanks for sharing your experience!
Dan & Ronda (owners) were extremely welcoming and pleasant. Very helpful and honest. Mona Lisa (finance mgr) was also very helpful, honest, and knowledgable. We purchased a new Tempurpedic mattress with all the "trimmings". They have us a discount on some accessories and it helped us out tremendously. They went out of their way to make sure we were happy. They will be our first choice the next time we need anything by way of bedding and accesories. If you are in the market for a new mattress- it's tax refund season yall- MATTRESS USA is the only stop you need to make. Clean place and treat you like family! Thank you Dan, Ronda, and Mona Lisa!!!!
Brandy Parr
4/5/2018
Thanks for sharing your experience!
The service truly is so fabulous at Mattress USA in Dothan. Dan and Ronda made us feel so special and important by taking time with us, listening to what we needed, and making the best suggestions based on our budget. We couldn't be more pleased with the mattresses we have from Mattress USA. The old mattress on our bed had some dips and sags. Once we started sleeping on our new one from Mattress USA, we couldn't believe the good sleep we had been missing! What a tremendous difference!! Now we sleep great at night! We love to travel but never find a hotel or resort bed we prefer to our own. Thank you, Dan and Ronda! -- Jason and Lisa Batchelor
Lisa Hamilton Batchelor
8/19/2014
We appreciate you!
I am so happy that my husband and I went to Mattress USA. We went the other day looking for beds and decided to go back today and get the mattress we saw there and they delivered this afternoon!! The staff and owners were very friendly and go above and beyond to make their customers happy. They also donate all the beds for the Fire Departments in Dothan. My husband is a Dothan Firefighter and so that means a lot. I highly recommend you do business with them.
Kristen Daum
11/5/2015
Getting to meet folks like you is one of the many reasons we love coming to work every day.
Thank you very much Dan and Ronda for all the time you gave us while in your store today as we were deciding on our new mattress and explaining in length about all the features included! You all made us feel very comfortable in testing out your products and we would "highly" recommend your store to anyone needing you! Thanks again!:)
Sharon Carroll Herring
12/30/2015
Thanks for sharing your experience!
Highly recommend buying your next mattress at this store. Family run business and it shows. We are more than satisfied with our purchase! With a military discount and promotion, their prices beat competitors. Customer service is beyond expectations. Comfort is key and they fully support that.
Tara Morin
3/14/2016
We appreciate you!
If you need a mattress this IS the place to go! We had gone to several mattress stores and not only are the prices great here but the customer service is the best we have had in a LONG time. They also have a kid area for children to play. We had our two children with us (3yr & 1yr) and never did they make us feel like the children were an annoyance. The owner Dan even thanked us for bringing life to the store by bringing our children. Ms. Teresa was very sweet and helped us a lot and the owner gave us a great deal on a mattress and pillows. There ended up being a tad snaffoo with the mattress not being in stock but the customer service was so spectacular that it made it okay. We would definitely recommend this being your go to mattress store!
Stacie Glanz
6/14/2016
Wow! We really have the best customers â thank you.
Went to three different mattress stores and ended up back at the first one; Mattress USA. They had the best price and excellent quality but the clincher was the staff. Great people who went out of their way to help us find exactly what we wanted. No rush, no pressure - an enjoyable experience which was a pleasant surprise! I highly recommend them!
Michele Schmidt
5/14/2016
Thank you for choosing to shop with us.
We choose to shop for mattresses at Mattress USA because of their location and attractive storefront. We purchased from Mattress USA for several other reasons. Please allow us to list a few likes to illustrate our shopping experience. 1. The sales staff was (a) friendly (b) well informed (c) not pushy (d) displayed patience (e) answered all questions with clarity.2. The store was (a) well stocked and arraigned (b) huge inventory (c) very attractive in appearance3. Prices from low to high to best fit our budget4. Delivery was (a) quick and on time (b) the guys were appropriately dressed (c) the delivery team installed low and high box springs to allow us to choose the one we liked best. 5. The mattress and box springs we purchased were Made In The USA.6. Lastly but importantly, the delivery truck did not leak oil onto our driveway. We are not exaggerating; that has happened to us before. Amy and Brent Smith
John Smith
8/14/2016
Thank you for your trust, your business and your praise.
Dan Corley and MonaLisa were amazing to work with! Alan and I are extremely satisfied with their service. They're very helpful and personable! Thank you both and God bless!
Heather Dianne Dixon
6/25/2016
We're honored Heather Dianne Dixon chose to shop with us!
The staff was very helpful, knowledgeable, and friendly. My wife and I enjoyed having different pillows to try out on the beds. Delivery folks were polite, efficient, and professional. They moved one bed to the second bedroom and put it on risers before bringing in the new bed. They set up the new bed frame, bed, and put on the mattress protector. I appreciated them giving a discount to teachers and military personnel. Also, liked the fact that it is a family store. One of the best experiences I have had buying a bed - 5 STAR rating for sure.(PS) - Go Dawgs
Robert Grimes
8/14/2016
Thank you Robert Grimes!
I highly recommend Mattress USA! I have a new bed pillow from them and have slept so good since I brought it home! The owners are just Amazing....Super friendly and knowledgeable! They have a beautiful showroom of all kinds of mattresses, etc...Go check them out, you will be glad you did! Thank you all again!!
Kimberly Cox Henderson
7/25/2016
We're honored Kimberly Cox Henderson chose to shop with us!
I have a complaint! . . . yeah, that's right! My wife and I purchased a new fancy bed from you folks just under 2 months ago, and I have not made it to work on time since! I mean, this bed you sold me has some kind of technology that just sucks you in deep and does not let go. It is like trying to get out of a nice warm hug every morning and it is costing me my reputation! I have tried everything I can think of. I have set my alarm for earlier in the morning and that does not work! I go to bed earlier, and that bed seems to lock me in tighter in the morning! I have tried to sleep on one of those fancy pillows you sold me and that does not work. I think the pillows have the same technology that the bed has and somehow works in tandem with the each other! . . . You guys should consider going into marriage and family therapy as these beds will keep couples together! . . Shoot, my wife thinks that my staying home and going to bed earlier and staying in bed in the mornings is all because of her (I suppose that does not hurt too much). I am not asking for my money back or even for a discount. I would be happy if you could just write me an excused tardy slip for my boss, so I don't get in any more trouble. Or perhaps give my boss a deal on one of these babies so he knows what I am going through. Please let me know what you can do to help! Al Rothering
Allen Rothering
9/14/2016
Thank you for taking time to share your experience with others.
I have been suffering with back and neck problems for some time now, sleeping in a recliner most nights from stomach issues, the wonderful people at MattressUSA helped me find the right bed for restful sleep. Since receiving our new bed we can now adjust our head and feet and also have massage when needed, I have given up the recliner and am very pleased with our purchase, Everyone was a delight to work with and I highly recommend anyone to go there. Thanks again from a grateful customer, Debbie Mills
Debra M.
1/19/2016
Thanks for sharing your experience!
If you are looking for bedding, this is the place! My wife and I shopped at other bedding stores and were treated like customers, but at Mattress USA we were treated like family. Andrew was an excellent salesman. He didn't try to push us into buying a bed; instead he asked about our needs and then suggested some options, allowing us to make a decision without being pressured. He was also very knowledgeable about the products when asked. Another plus to our shopping experience was getting to meet the owners, Danny and Ronda. We instantly fell in love with them. They are the real deal, genuinely friendly, caring and honest. Another great quality is that our beds were delivered in the time frame promised. The delivery team, Tommy and Jimmy were also polite, friendly and professional. Not only did they set our new beds up, but they also put the mattress protectors on for us – great service. So if you need a new bed, go see our new friends at Mattress USA!
Mike Foreman
9/14/2016
Thanks! We hope to see you again soon!
Already a Mattress USA customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with Mattress USA.
